Capita Case is a sophisticated and highly functional case management system. If you need to add additional specialized capabilities, our team of programmers can tailor that framework to fit your organization perfectly. This includes database customization, systems integration, data conversion, user interface modifications, and more

Capita Tech’s Customization Services enable you to customize Capita Case to meet your specific business needs. Our services range from customized systems, reports, to adding bar codes to your documents to adding workflow task and alert types.

Customization Services Reports & Forms

Does your agency have the reporting and forms necessary to operate effectively? If the answer is no, our Reports & Forms Customization Services can assist. We design and produce specialized reports for managers and executives to ensure they have up-to-date and accurate information at their fingertips. If a specialized form is needed, we can provide custom logos, language, data entry and logic that determines when a form should be made available to users.

Customization Services Product

Our services team can assist your agency with customizing Capita Case to your specific needs. We can develop solutions to assist you with more efficient use of Capita Case.

The system is very configurable by your administrator which does not need any technical skills. In addition, Capita Tech embraces customization to meet your specific needs. Capita Tech takes a very active role in managing customization. We conduct meetings with your Subject Matter Experts, and identify gap requirements. Capita Tech produces functional specifications and detail designs, and additionally where possible we conduct visual walk-through sessions showing you ahead of development what the new feature would look like and how it the navigation works. Once you have accepted the specifications Capita Tech can begin development to your satisfaction.

Capita Tech shares the customization with all of our customers. This allows the product to continue to grow and provide more value for our customers.