CapitaCase is an intelligent case management system for supervision agencies, including probation, parole, and community corrections agencies.
CapitaCase helps agencies manage workloads more efficiently and improve services. Officers are able to spend more time with clients and offenders, and management gains improved controls through proactive workflows and extensive outcome-based reporting. By capturing EBP performance measurements automatically and dynamically responding to new information, CapitaCase drives best practices, ultimately helping agencies improve the lives of offenders and reduce recidivism.
- Juvenile Detention: Fully integrated Juvenile Detention
- Supervision: Formal and informal supervision with Integrated assessment, case planning and contacts.
- Case Management: Pretrial, Adult (Felony and Misdemeanor), and Juvenile.
- Referrals & Programs: Track offender referrals to government, social service agencies and community-based organizations, including treatment providers, schools, mental health centers, and employment agencies. CapitaCase also includes the ability for these organizations to directly input attendance, status reports and other information in real-time. Officers stay informed allowing corrective action to be taken when necessary.
- Violation Management: Track in-depth information regarding violations and associate multiple technical violations or multiple arrests to a single violation.
- EBP & Outcome-based Reporting: Extensive parameterized graphical and static reports, ad hoc reporting and advanced search capabilities help measure performance and drive best practices through a continuous cycle of learning and improvement.
- Increase Performance & Communications: Drive efficiency with automated workflows. Users and supervisors see prioritized and pending tasks and alerts in their work queues, calendars, and emails.
- Secure SaaS option: Comprehensive security, implemented in-house or in the cloud. Full functionality is available securely anywhere, anytime on any web-connected device, including mobile devices.
Additional Capabilities
- Investigations: Improve the investigation process by automatically tracking the number, type, and status of all pending investigations and reports.
- System Security: Protected by top-grade security and optional two-factor authentication, with an audit trail with logs of all changes.
- Sanction Management: Track in-depth information regarding sanctions, and trigger an automated workflow to ensure appropriate violations are created.
- Integrated Document & Forms Management: Manage all documents, and create forms and letters with pre-filled offender information.
- Flexible to Meet the Unique Needs of Your Agency: CapitaCase is highly configurable by non-technical users, reducing maintenance costs and empowering agencies to grow and adapt to future needs.
Integrated Features
Self-Configurable Administration
- Easily Modified Drop-down Lists, Workflows, Alerts, Vendors and Reference Codes
- 8-Level Security Model Configurable by User Role, Sub-Role, Location, Function, Screen and Document
Remote Accessibility via Web Browser
- Support for Multiple Platforms Including Browsers, Mobile Devices, and Tablets
Assessment & Case Planning
- Integrated Configurable Risk Assessment and Scoring
- Universal Support for External Assessment Tools
- Automated Generation of Optimized Case Plans
Evidence-Based Practices (EBPs)
- Merit Point Incentives
- Track Numerous EBP Metrics
Vendor Programs and Community Services
- Login-Secured Vendor Entry of Client Services
- Assign Clients to Programs that Are the Most Cost-Effective
CapitaCase Common Features
- Appointments, Conferences, Case Notes and Alerts
- Alerts Sent Automatically to Outlook Calendar, Email/Phone and Work Queue
- Escalation Process Notifications to Management
- Simple and Advanced Search (40+ Fields)
- Intuitive Navigation to Any Screen in 1 or 2 Clicks
- Location Geo-Mapping
Reporting
- Graphical and Parameterized Reports Ad Hoc Reporting
- Custom Reports (Population, Recidivism, etc.)
Proactive, Efficient Task Management
- Workflow management: Assignments are prioritized in User Work Queues, Calendars, and Emails
- One-Click Navigation Directly from Queue to Task
Financials/Full Accounting
- GL, Payables, Receivables, Fees, Restitution Payments
- Split Payments, Invoicing, Client Balances
Case & Workflow Management
- Workflow management: Assignments are prioritized in User Work Queues, Calendars, and Emails
- One-Click Navigation Directly from Queue to Task
- Appointments, Calendaring & Conferences
- Automated case notes and alerts to calendar, email, smartphone & work queue
- Simple and Advanced Search (40+ Fields)
- Arrests and Warrants Information
- Court Hearings, Conditions, and Court Orders
- Case Assignments and Transfers
- Weighted Caseload Management
- Consolidate & Seal Cases
Supervision
- Violations of Conditions
- Substance Abuse Testing
- Counseling and Contacts
- Physical/Mental Exams
Client Information & Intake
- Orientation and Screening
- Barcoding and DNA Information
Forms and Letters
- Forms Pre-Populated with Existing Information
- Integrated with Microsoft Word and PDF
