Adult Care Case Management Solution

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Adult Care Case Management Solution

Founded in 1989, Capita offers an unparalleled, next generation Social Services Case Management Solution and Services for Adult Care.

Our mission is to enable your team to be more efficient despite increased workload demands. To enable you to improve supervision and Adult Care services with quickly accessible and meaningful information, and to help the Adult to self-independents.

The Capita case – Adult Care Case Management product manages all types of Adult Care issues from short term, to complex and long term care. Helping to provide you work queues of tasks that need to be done, and alerts/ticklers to keep you on track.

Capita case a comprehensive Adult Care Case Management Solution with numerous differentiators, including: a comprehensive Adult Care Case Management Solution with numerous differentiators, including:

Case Management: Integrated assessment, case planning, notes and contacts.
Referrals & Programs: Track client referrals to government, social service agencies and community-based organizations, including treatment providers, schools, mental health centers, andemployment agencies.
Capita case also includes the ability for these organizations to directly input attendance, status reports and other information into Capita case in real-time. Officers stay informed allowing corrective action to be taken when necessary.
Classification & Eligibility: Determines eligibility and classifies each client and makes recommendations of optimal services.
EBP & Reporting: Extensive Parameterized Graphical and static reports, ad hoc reporting and advanced search capabilities. Measures performance and drives best practices through a continuous cycle of learning and improvement.
Increase Performance & Communications: Drive efficiency with automated workflows. Users and supervisors see prioritized and pending tasks and alerts on their work queues, calendars, and emails.
SaaS, Web-Based: Comprehensive Security, implemented in house or in the Cloud. Full functionality is available securely anywhere, anytime on any web device: desktop, laptop, smartphone, and tablet.

Integrated Features

case Common Features

Appointments, Conferences, Case Notes and Alerts
Alerts Sent Automatically to Outlook Calendar, Email/Phone and Work Queue
Escalation Process Notifications to Management
Simple and Advanced Search (40+ Fields)
Intuitive Navigation to Any Screen in 1 or 2 Clicks
Location Geo-Mapping
Substance Abuse Testing
Counseling and Contacts
Physical/Mental Exams

Self-Configurable Administration

Easily Modified Drop-down Lists, Workflows, Alerts, Vendors and Reference Codes
8-Level Security Configurable by User Role, Sub-Role, Location, Function, Screen and Document

Assessment & Case Planning

Integrated Configurable Assessment and Scoring
Universal Support for External Assessment Tools
Automated Generation of Optimized Case Plans

Case & Workflow Management

Workflow management: Assignments are prioritized in User Work Queues, Calendars, and Emails
One-Click Navigation Directly from Queue to Task
Appointments, Calendaring & Conferences
Automated case notes and alerts to calendar, email, smartphone & work queue
Simple and Advanced Search (40+ Fields)
Arrests and Warrants Information
Court Hearings, Conditions, and Court Orders
Case Assignments and Transfers
Weighted Caseload Management
Consolidate & Seal Cases

Proactive, Efficient Task Management

Workflow management: Assignments are prioritized in User Work Queues, Calendars, and Emails
One-Click Navigation Directly from Queue to Task

Reporting

Graphical and Parameterized Reports Ad Hoc Reporting
Custom Reports (Population, Recidivism, etc.)

Vendor Programs and Community Services

Login-Secured Vendor Entry of Client Services
Assign Clients to Programs that Are the Most Cost-Effective

Client Information & Intake

Orientation and Screening
Eligibility
Classification

Forms and Letters

Forms Pre-Populated with Existing Information
Integrated with Microsoft Word and PDF

Evidence-Based Practices (EBPs)

Tracking of Numerous Measures of EBPs

Remote Accessibility via Web Browser

Support for Devices including iPads, Tablets, Smartphones, Desktops or Laptops

Financials/Full Accounting

GL, Payables, Receivables, Fees, Payments
Split Payments, Invoicing, Client Balances