Homeless Care Case Management

CapitaCase for Homeless Care manages the placement and case management of the homeless into a variety of short and longer term shelters, and programs.

CapitaCase is a comprehensive Homeless Care Case Management Solution with numerous differentiators, including:

• Care Coordination: Integrated assessment, case planning, notes and contacts.
• Referrals & Programs: Track client referrals to government, social service agencies and community-based organizations, including treatment providers, schools, mental health centers, and employment agencies. Capita case also includes the ability for these organizations to directly input attendance, status reports and other information into Capita case in real-time. Officers stay informed allowing corrective action to be taken when necessary.
• Classification & Eligibility: Determines eligibility and classifies each client and makes recommendations of optimal services.
• Placements: The client may require a temporary or a permanent housing option. There are a variety of housing options that the case worker will work to assign the client to like institutions, private housing, and others.
• Housing Provider Portal: Accessible by housing vendors, the portal gives agencies up to date information on housing availability and vendor performance.
• EBP & Reporting: Extensive Parameterized Graphical and static reports, ad hoc reporting and advanced search capabilities. Measures performance and drives best practices through a continuous cycle of learning and improvement.
• Increase Performance & Communications: Drive efficiency with automated workflows. Users and supervisors see prioritized and pending tasks and alerts on their work queues, calendars, and emails.
• SaaS, Web-Based: Comprehensive Security, implemented in house or in the Cloud. Full functionality is available securely anywhere, anytime on any web device: desktop, laptop, smartphone, and tablet.

Additional Capabilities

• Investigations: Improves the investigation process by automatically tracking the number, type, and status of all pending investigations and reports.
• System Security: 8 level comprehensive user security controls, and Audit trail keeps logs of all changes.
• Release Process: An extensive release process guides you through all release tasks.
• Integrated Service Provider Management: Service provider portal helps your case workers manage the clients programs.
• Financials: Comprehensive financials and fee management.
• Integrated Document & Forms management: Manage all documents, and create forms and letters with pre-filled client information.
• Flexibly Refine Your Scalable System: Highly self-configurable by non-technical users, which reduces maintenance costs and empowers your organization to grow and adapt to future needs.